Our added value
Practical advice to ensure the success of an excellent negotiation on an international level.
When establishing new contacts with future international clients, do we really know their cultural habits? For example, do we know which language to use when addressing ourselves to our Belgian clients? How do we react when a Japanese client gives us their visiting card? To avoid committing fatal errors during the first contact with international clients, BabelPhone provides the tools necessary to discover all socio-cultural secrets of international negotiation!
When we establish commercial relations on an international level, we are conscious that we must resort to translation in order to adapt the presentation of our products, technical data, tariffs, websites, etc. However, we are not often conscious of the importance of the socio-cultural aspect of international relations and this can cause us to commit errors with ill-fated consequences when closing a deal. We cannot deal lightly with our international clients' cultural habits. On the contrary, we must pay close and accurate attention to these habits in order to avoid disastrous consequences. Here is a simple demonstration of what could happen after all the effort made to gain a new client in Amberes (Belgium, Flanders). On a visit, the company's representative decides to speak French thinking a good impression is being made. What he does not know is that it is better to speak English rather than French to a Belgian of Flemish origin. Therefore, in reality, the representative may be putting the client in an awkward position since the people of Flanders are more comfortable speaking in English than in French even though the latter is one of country's official tongues.
These kinds of details and attention can be vital when negotiating. For this reason, BabelPhone has prepared documentation with simple and practical advice on cultural habits which is provided to its clients together with the prepared assigned translations, helping a future negotiation to start on the right foot.
